RETURNS & EXCHANGES
HOW TO RETURN YOUR ITEM
REFUNDS & RETURNS
REFUNDS ARE AVAILABLE ONLY ON FULL-PRICED ITEMS. SALE OR PROMOTIONAL ITEMS ARE CONSIDERED FINAL SALE AND ARE NOT ELIGIBLE
FOR REFUNDS OR RETURNS. YOU MAY RETURN FULL-PRICED ITEMS WITHIN
14 DAYS OF DELIVERY FOR A FULL REFUND, PROVIDED THE ITEM IS UNUSED, IN ITS ORIGINAL CONDITION, WITH TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING. THE RETURNED ITEM MUST REACH US WITHIN AN ADDITIONAL
14 DAYS TO QUALIFY FOR A REFUND. WE RESERVE THE RIGHT TO REJECT RETURNS THAT DO NOT MEET THESE CRITERIA.
REFUNDS WILL BE PROCESSED AS QUICKLY AS POSSIBLE, BUT NO LATER THAN 30 BUSINESS DAYS AFTER THE STORE RECEIVES THE RETURNED PRODUCTS. REFUNDS WILL BE CREDITED BACK TO THE ORIGINAL CREDIT OR DEBIT CARD USED FOR THE PURCHASE.
ADDITIONALLY, COSPOAKMOS WILL NOT REFUND ANY DUTIES, TAXES, OR OTHER CHARGES THAT MAY ARISE.
EXCHANGES
THERE WILL BE NO EXTRA SHIPPING FEES IMPOSED BY COSPOAKMOS AFTER RETURNING THE ITEMS. HOWEVER, ANY DUTIES, TAXES, OR ADDITIONAL COSTS INCURRED WILL NOT BE REFUNDED. DURING
SALES OR PROMOTIONAL EVENTS, THE SAME POLICY APPLIES, AND EXCHANGES WILL NOT BE ACCEPTED.
TO OBTAIN A REFUND RAN (RETURNS AUTHORIZATION NUMBER), CONTACT US BY EMAIL AT INFO@COSPOAKMOS.COM. PLEASE INCLUDE YOUR NAME, ORDER NUMBER, THE ITEM YOU ARE RETURNING, AND YOUR PREFERENCE FOR A REFUND OR EXCHANGE.
PACKAGE YOUR RETURN ITEMS SECURELY AND POST THE PARCEL BACK TO
US USING A RECORDED COURIER SERVICE. INCLUDE A SHORT NOTE WITH
YOUR ORDER NUMBER, THE RAN NUMBER WE EMAILED TO YOU, AND YOUR PREFERENCE FOR AN EXCHANGE OR REFUND.